Comments for SUMSOLUTIONS http://www.sumuniversity.com SUMSOLUTIONS Sat, 13 Mar 2010 21:01:39 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on Deer in Headlight Syndrome by Kay Lorraine http://www.sumuniversity.com/2010/03/11/deer-in-headlight-syndrome/comment-page-1/#comment-5 Kay Lorraine Sat, 13 Mar 2010 21:01:39 +0000 http://sumsolutions.com/blog/?p=444#comment-5 Linda, I immediately printed out this article to give to my husband. He is a freelance marketing guru and is constantly in "deer in the headlights" syndrome. It's not helped by the fact that we live in Hawaii, a culture that is deep and rich in its tradition of devaluing people and their worth -- particularly in the area of non-tangible goods like creativity and experience. I hope my husband will take your advice to heart. We could really use the extra $100,000 a year! Linda, I immediately printed out this article to give to my husband. He is a freelance marketing guru and is constantly in “deer in the headlights” syndrome. It’s not helped by the fact that we live in Hawaii, a culture that is deep and rich in its tradition of devaluing people and their worth — particularly in the area of non-tangible goods like creativity and experience.

I hope my husband will take your advice to heart. We could really use the extra $100,000 a year!

]]> Comment on Deer in Headlight Syndrome by shiv vasisht http://www.sumuniversity.com/2010/03/11/deer-in-headlight-syndrome/comment-page-1/#comment-4 shiv vasisht Sat, 13 Mar 2010 07:37:14 +0000 http://sumsolutions.com/blog/?p=444#comment-4 Thank you for this post! Heaven knows, when you make it look easy, the client tends to think you don't really need to be paid too much! It's like the old joke - the repairman fixes the machine with the turn of a screw, the client says, 100 dollars for doing THAT? - and the repairman says, no, 5 dollars for turning the screw, and 95 for knowing which screw to turn. Here in India, plumbers and electricians charge a fixed fee for visiting your home, then linger on trying to make the problem look difficult and impossible to fix. With me, they have simple instructions: Just fix it quick. And then I pay them what fixing the problem is worth to ME - often 3 times of what they would expect. Needless to add, I have THEM calling ME regularly, if not coming over the moment I call. The point I am making is that we also need discuss with clients just what results they have to expect at the end of the effort - once we are agreed on that, fixing the price becomes easier. Thank you again for the advice. It sure came in at a time when I needed it! Best wishes, Shiv Thank you for this post!

Heaven knows, when you make it look easy, the client tends to think you don’t really need to be paid too much! It’s like the old joke – the repairman fixes the machine with the turn of a screw, the client says, 100 dollars for doing THAT? – and the repairman says, no, 5 dollars for turning the screw, and 95 for knowing which screw to turn.

Here in India, plumbers and electricians charge a fixed fee for visiting your home, then linger on trying to make the problem look difficult and impossible to fix. With me, they have simple instructions: Just fix it quick. And then I pay them what fixing the problem is worth to ME – often 3 times of what they would expect. Needless to add, I have THEM calling ME regularly, if not coming over the moment I call.

The point I am making is that we also need discuss with clients just what results they have to expect at the end of the effort – once we are agreed on that, fixing the price becomes easier.

Thank you again for the advice. It sure came in at a time when I needed it!

Best wishes,

Shiv

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